FARMASI

Privacy Policy & Terms of Use

Terms of Use

Last updated: 15 November 2026

1. About This Website

This website (my.farmasi-join.com) is run by Paula, an independent Farmasi Beauty Influencer. This is NOT the official Farmasi website, and it is not operated, sponsored or endorsed by Farmasi. The official Farmasi website for Malaysia is www.farmasi.my. By using this website you agree to these Terms of Use and to our Privacy Policy below.

2. What This Website Does

This website gives information about Farmasi products and the Farmasi Influencer opportunity, offers a contact form and links to the official Farmasi website. We sell nothing here, take no payments and ship nothing. Registration as a Farmasi Influencer and all purchases take place only on the official Farmasi website, under Farmasi's own terms and privacy policy; for those, Farmasi is the contracting party. Your rights as a consumer for any purchase, including under the Consumer Protection Act 1999, apply to your purchase from Farmasi.

3. Age Requirement

This website and its forms are intended for adults aged 18 or over.

4. Consent to Communications

When you tick the consent box on our form, you agree to these Terms and our Privacy Policy and consent to receive messages from Paula about Farmasi products and the Farmasi Influencer opportunity by email, phone, SMS or messaging apps such as WhatsApp. Consent is not a condition of any purchase. You can withdraw it at any time by replying to any message (for example with "STOP") or by using the opt-out option in the message.

5. Information on This Website

Information about products, kits, prices and the compensation plan is summarised from official Farmasi materials for Malaysia. Farmasi can change these at any time, and the official Farmasi website and documents always prevail.

6. Earnings Disclaimer

There is no guaranteed income. Results depend entirely on your own effort, time and skills, and most participants in direct selling earn modest amounts or nothing. Any examples are for illustration only and are based on Farmasi's official compensation plan for Malaysia. Becoming a Farmasi Influencer does not create an employment relationship with us or with Farmasi. Pyramid schemes are prohibited in Malaysia under the Direct Sales and Anti-Pyramid Scheme Act 1993.

7. Intellectual Property

The Farmasi name, logos and product images belong to Farmasi. The texts and design we created for this website belong to us.

8. Liability

We take care to keep the information on this website accurate and up to date, but we cannot guarantee that it is complete or current at all times. To the extent permitted by Malaysian law, we are not liable for indirect or consequential loss arising from your use of this website. Nothing in these Terms excludes or limits any liability that cannot be excluded by law, and nothing affects your statutory rights as a consumer.

9. External Links

This website links to other websites, especially the official Farmasi website. We are not responsible for the content or privacy practices of those websites.

10. Governing Law and Jurisdiction

These Terms and any dispute arising from them or from your use of this website are governed by the laws of Malaysia and subject to the jurisdiction of the courts of Malaysia. Nothing in this section affects your statutory rights.

11. Changes

We may update these Terms from time to time. Changes take effect when they are published on this page; the date at the top shows the latest version.

Privacy Policy

Last updated: 15 November 2026

This Privacy Policy explains how we handle personal data in line with the Personal Data Protection Act 2010 (PDPA), as amended by the Personal Data Protection (Amendment) Act 2024. A summary in Bahasa Malaysia appears at the end.

1. Who Is Responsible

Paula, an independent Farmasi Beauty Influencer and the operator of my.farmasi-join.com, decides how personal data collected through this website is used. You can contact us by replying to any message you have received from us.

2. Personal Data We Process and Why

  • Visiting the website: our hosting provider processes technical request data (IP address, time, requested page and browser) to deliver the website and keep it secure.
  • Contact form (on the home page and in the shop pop-up): first name, last name, email address, phone number, your interest (customer or Farmasi Influencer) and, where relevant, the product you were viewing. Together with the form we receive the page and landing-page address, the referring page, campaign parameters in the link (such as UTM tags or an ad click ID, if present), browser type, language, time zone, screen width, device type, a random session ID, the time taken to fill in the form, the pages you viewed on this website with time spent and scroll depth (this visit and up to 15 previous visits) and simple anti-spam signals (whether text was pasted and whether the tab was switched). On our server we also record your IP address and an approximate location derived from it by our hosting provider (country, region, city, postcode, approximate coordinates, time zone and internet provider). We use this data to reply to your enquiry and support you personally, to prevent spam and abuse (including a limit per IP address), to detect duplicates, to assign the right country and to understand which pages and campaigns lead to enquiries. Your name and at least one way to contact you are required; without them we cannot reply.
  • Marketing messages: with your consent, Paula personally sends you follow-up and marketing messages about Farmasi products and the opportunity by email, phone, SMS or messaging apps. No automated mailing service is used. You can withdraw consent at any time.
  • Product reviews: your name (published with the review), your email address (stored only in hashed form, never published), rating, title and text, and your IP address (stored only as a hash, to allow at most 3 reviews per product per day). Reviews are moderated before publication, and you confirm that the review reflects your own experience and may be published.

3. Browser Storage, No Cookies, No Trackers

This website sets no cookies for visitors and uses no analytics or advertising tools — no Google tags, no social-media tracking and no similar trackers. It does store some data in your browser: sessionStorage (campaign parameters, landing page, referring page, a random session ID, the pages viewed in this visit and form metrics), which is cleared when you close the tab, and localStorage (a short history of up to 15 recent visits with pages, time on page and campaign source), which stays until you clear it. This data stays on your device and is only sent to us if you submit the form. You can delete it at any time in your browser settings.

4. Recipients and Service Providers

  • Cloudflare, Inc. (USA) provides our hosting, database, cache and security (including protection against attacks) and processes data on our behalf.
  • Image servers: product images are loaded from Farmasi's image servers and some images from Unsplash (images.unsplash.com); these servers see your IP address when an image loads.
  • Farmasi catalogue viewer: the digital catalogue is loaded from farpaper.farmasi.com only when you open it; Farmasi may then process data under its own policy.
  • Farmasi: when you go to farmasi.my to register or shop, you give your data directly to Farmasi, which processes it under its own privacy policy. We do not pass your form data to Farmasi.

Form submissions and reviews are stored in our database and can only be viewed by the website operator in a password-protected admin area. We do not sell personal data.

5. Transfers Outside Malaysia

Your data may be processed on servers outside Malaysia by our hosting provider, which operates a global network. We rely on a provider that applies appropriate safeguards, as required by the PDPA.

6. How Long We Keep Data

We keep enquiry data for as long as needed for your enquiry and for our ongoing support and relationship with you. We delete it when you ask us to or when you withdraw your consent, unless the law requires us to keep something. Reviews are kept for as long as they are published or until you ask us to delete them. Browser storage is kept as described in section 3.

7. Your Rights

Under the PDPA you have the right to:

  • access the personal data we hold about you;
  • correct personal data that is inaccurate, incomplete, misleading or out of date;
  • withdraw your consent at any time;
  • stop direct marketing — we stop as soon as you ask;
  • ask us to stop processing that is likely to cause you damage or distress;
  • ask us to transfer the personal data you gave us to another organisation (data portability).

To use any of these rights, reply to any message you have received from us. We do not charge a fee and will respond within 21 days.

8. Complaints

If you are unhappy with how we handle your personal data, you can complain to the Personal Data Protection Commissioner (Jabatan Perlindungan Data Peribadi) at www.pdp.gov.my.

9. Minors

This website and its forms are intended for adults aged 18 or over. We do not knowingly collect personal data from minors; if we discover that we have, we delete it.

10. Security

This website uses HTTPS encryption, and access to stored data is restricted to the operator through a password-protected admin area. If a personal data breach occurs, we will act in line with the PDPA's breach notification requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top shows the latest version.

Notis Privasi (Ringkasan dalam Bahasa Malaysia)

Laman web ini (my.farmasi-join.com) dikendalikan oleh Paula, seorang Farmasi Beauty Influencer bebas. Ini bukan laman web rasmi Farmasi; laman web rasmi Farmasi Malaysia ialah www.farmasi.my. Melalui borang di laman ini kami mengumpul nama, alamat e-mel, nombor telefon dan pilihan anda (pelanggan atau Farmasi Influencer), bersama data teknikal seperti alamat IP, anggaran lokasi berdasarkan IP, halaman yang dilawati di laman ini dan parameter kempen. Data ini digunakan untuk membalas pertanyaan anda, memberikan sokongan peribadi, mencegah spam dan — dengan persetujuan anda — menghantar mesej pemasaran. Nama dan sekurang-kurangnya satu cara untuk menghubungi anda diperlukan; tanpanya kami tidak dapat membalas.

Laman ini tidak menggunakan kuki, alat analitik atau penjejak pengiklanan. Data disimpan melalui perkhidmatan pengehosan Cloudflare (mungkin di luar Malaysia), hanya boleh dilihat oleh pengendali laman dan tidak dijual atau diserahkan kepada Farmasi. Apabila anda mendaftar atau membeli di farmasi.my, Farmasi memproses data anda di bawah notis privasinya sendiri.

Di bawah Akta Perlindungan Data Peribadi 2010, anda berhak untuk mengakses dan membetulkan data anda, menarik balik persetujuan, menghalang pemasaran langsung dan meminta pemindahan data anda. Untuk sebarang permintaan, balas mana-mana mesej yang kami hantar kepada anda; tiada bayaran dikenakan. Anda juga boleh membuat aduan kepada Pesuruhjaya Perlindungan Data Peribadi (www.pdp.gov.my). Sekiranya terdapat percanggahan, versi Bahasa Inggeris notis ini hendaklah diguna pakai.